We accept returns for certain items within 7 days of delivery. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
Non-Returnable Items
Perishable goods (e.g., fresh meat, vegetables, or dairy products).
Ship the product back to our return address at your cost (unless the item was damaged or incorrect).
Once received and inspected, we will notify you of the refund approval or rejection.
Refunds are processed within 7-10 business days to the original payment method.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, notify us within 48 hours with a photo of the item and packaging. We will arrange for a replacement or refund at no additional cost.
Late or Missing Refunds
If you haven’t received your refund, check with your bank or card issuer. If issues persist, contact us at farmborg@farmborgfoods.com
Exchanges
We replace items only if they are defective or damaged. For exchanges, email us at farmborg@farmborgfoods.com
